Shipping policy

Last updated: June 5, 2026

At Rovelio, we are committed to providing a reliable and transparent shipping experience for all customers. Please review the following shipping policy carefully before placing your order.

Order Processing Time

All orders are processed within 2–3 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays. If your order is placed during a weekend or holiday, processing will begin on the next business day.

In some cases, processing or shipping may be delayed due to unforeseen circumstances such as severe weather conditions or other external disruptions. In such situations, orders will be shipped once conditions stabilize and normal operations resume.

Shipping Time

Estimated delivery time is 30–45 business days, depending on your location and local logistics conditions.

Please note that delivery times are estimates only and may vary due to customs handling, carrier delays, or other external factors beyond our control.

Shipping Fees

Shipping fees and free shipping eligibility may vary depending on your country or region.

The available shipping options, including any applicable free shipping thresholds, will be clearly displayed at checkout before payment.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

You can track your shipment at any time using the following website:
https://www.17track.net/en

Please allow 2–5 business days for tracking information to become available after shipment.

Lost or Delayed Packages

If your package appears to be lost, significantly delayed, or shows no tracking updates for an extended period, please contact us at admin@rovelio.shop.

We will assist you in investigating the issue with the carrier and provide appropriate support.

Contact Information

For any questions regarding shipping, please contact us:

Legal Representative: Michaela Burton
Email: admin@rovelio.shop
Phone: +1 812-581-0879
Business Address: 713 Reed St, 1, Columbus Indiana 47201, United States